Q. Can I choose any text? A. As all my items are handmade to order it is possible to choose any text for your item (as long as it fits!)
Q. Can I choose any colour? A. Each item states which bits you can choose the colour of. There is one colour chart for wooden items and another colour chart for ceramic items. Photoblocks and cubes can be any colour at all.
Q. How do I give you personalisation details for my item? A. Whilst purchasing there is an option to "add a message to seller" alternatively you can email me at firstname.lastname@example.org or click the "Contact us" tab on the left.
Q. Can I change the size of an item? A. Most of the wooden items can be changed in size as they are all hand cut, to order, by me. Please email me prior to purchasing if you require a different sized item.
Q. Is postage included in every item? A. Postage to UK is included in every item. If you are outside the UK please email me for a postage quotation before you order.
Q. How many photo's can I have on a photocube? A. I usually put a pattern on the top and bottom then there are 4 sides for you to personalise as you wish. This can be either 4 sides of photo's or 3 sides photo's and 1 side text, or 2 sides photo's and 2 sides text, or 1 side photo and 3 sides text.
Q. What forms of payment do you accept? A. All of my payments go through Paypal, however, you don't need to have a Paypal account to make payment, you can use a debit/credit card.
Q. Can I return an item? A. Yes, if you are not happy with an item please contact me for a refund. Postage charges will only be refunded if the item is faulty. Personalised items cannot be returned unless a mistake has been made by me, so please make sure all spellings are correct when sending over details.